As managers of Neato’s Facebook community, we’re committed to communicating in an open, honest and respectful manner, and we ask the same of our fans and all Facebook users who visit the page. We invite various points of view, and we respect differences of opinion. However, we reserve the right to remove posts including:

- Repetitive posts 
- Posts o...n the same topic that are excessive or excessive commenting on posts from other community members
- Profanity, vulgarity, hate speech, disruptive or hostile comments, interpersonal disputes, or threats of violence in a post, tag, or private message
- Advertising of any sort (including merchandise, auctions, services, commercial web sites, referrals, offers to trade, or "wanted" posts)
- Posts that might compromise the safety and well-being of any member of our community or our employees -- such as contact information including physical address, email address, full name, phone number, or any other personally identifiable information
- Posts that relate to sensitive legal or financial matters; or
- Posts that violate Facebook’s Community Standards in any other way

If the behavior continues, we may also block you from posting on our page.

We keep an eye on Neato’s page throughout the day, and we’ll do our best to remove inappropriate posts as quickly as possible. If you catch something before we do, please help us out and report it. 

Our Community Team answers questions from 9am-5pm M-F PST (sometimes outside of these hours just because we love you guys). For more immediate support or inquiries please see our support page at www.neatorobotics.com/support

Thanks for visiting Neato’s Facebook Community and helping to make it a positive experience for all who participate!